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Return Policy

Moddiction accepts the following Payment Methods:

  • Visa
  • Mastercard
  • Discover
  • American Express
  • PayPal

Sales Tax

Sales tax is only required for orders shipping within our resident state. Therefore, all orders shipping within PA will be charged the applicable sales tax.

Returns

Sales invoice must accompany ALL returns, warranties and cores. All merchandise MUST be returned in original packaging and in resalable condition. No refund on electrical items, special orders or items and no returns without an RGA (Returned Goods Authorization)#. Manufacturer's warranty ONLY You may purchase merchandise from this Web site by using any one of the payment options listed on this site. MODDICTION reserves the right to change its payment procedures at any time without prior notice to you. Money back guarantee on all products offered within 30 days of purchase. Returned item must be in brand new condition and returned within 30 days after being received. Buyer responsible for return shipping. If for some reason you receive a defective item please contact us to complete an exchange for the defective item. Refunds given minus original shipping costs. Must contact us before returning any items. Shift knobs carry a 1 year warranty against manufacturer defect. Titanium colored finishes are not covered under this warranty. Only the shift knobs themselves. Powder coated finishes are warrantied for 1 year against peeling or flaking only. All other Moddiction Brand items carry a 1 year warranty against manufacturer defect to original owner only. Not due to usage. Pre-orders and Group Buy orders: All sales are final unless otherwise noted. Refunds only given for defective or incorrect items. Please note. There are no returns for items made per order. (Interior pieces, Stoptech BBK's, Catch can combo tanks and coolant overflow tanks, custom shift knobs, hardtops,etc)Certain brands have a set restocking fee if we have to order one in. Even if new. Clutch Masters, Kraftwerks and APR Performance are a couple of those. For those items if the item is returned for any reason other than defective there will be a 20% restocking fee deducted from the refund.  Only exchanges due to manufacturing defect. Powder coated shift knobs carry the same return policy as other shift knobs. However if opened there is a restocking fee the cost of the powder coating option. $69.99 powder coated shift knobs once opened can only be returned for the price of the non powder coated finishes. If item is returned opened there will be a restocking fee of 15% taken from the refund. During free shipping promotions, if item is returned the shipping cost is deducted from the refunded item. .

Restocking Fee 

A 15% restocking fee will be applied to all non-defective opened Moddiction brand returns. (This excludes the Moddiction Navigation unit which is non refundable once opened) Shipping charges are non-refundable. For orders with Free Shipping, the original shipping charges will also now apply. Most other brand items once opened may not be returned unless defective. Any mounted or used parts are not eligible for any returns or refunds.  Any Kraftwerks supercharger kit orders are subject to a 20% restocking. 

 Any opened product returned will be not be accepted or accepted with a 15% restocking fee applied depending on part. Please contact us before returning any items. 

Order Changes

You may request a change to your order, provided your order has not already been processed and shipped. Please call during business hour to change your order.

Order Cancellations

Any made per order items, once input for production, if cancelled will have a 20% cancellation fee. For certain items no cancellations are allowed. (APR Performance, Seibon, Knight Fabrication, DSS and more)  

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Moddiction.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.Moddiction.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Moddiction.com shall immediately issue a credit to your credit card account in the amount of the charge.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Moddiction.com reserves the right at any time after receipt of your order to accept or decline your order for any reason.Moddiction.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Customer Information

Any customer information including any email addresses received by Moddiction will only be used in connection with your order, and will not be sold, or transferred to any third party. Periodically, Moddiction may wish to communicate with customers via email or electronic newsletter, if for any reason you do not wish to receive email communications from Moddiction, then you may send an email to Sales@moddiction.com with "remove from email list" in the subject, and you will not receive any further email communications from us.

Security

Whether you are placing an order by phone or the internet, security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 128-bit technology. Once the information is received through the internet or by phone, trusted authorized employees will process your payment, and make sure that your information is handled with the highest level of security.